✔ Danish stock
About Aparts
Who is Aparts?
Aparts.dk is a 100% Danish company, part of the Amdi Group, owned and operated by the Dinesen family with Morten Dinesen as the founder and daily manager. The company has about 20 years of experience with vintage tractors and specializes in spare parts for brands like Ferguson, Massey Ferguson, Ford, and Fordson. They have their own warehouse in Næstved and also collaborate with suppliers such as Sparex, QTP, and Agriline, providing access to over 75,000 item numbers.
Can I see reviews of Aparts?
Yes, Aparts.dk has a profile on Trustpilot, where previous customers have shared their experiences.
How do I get in touch with Aparts?
We are ready to help you find the right spare parts for your tractor. On weekdays between 10:00 - 15:00, you can call +45 5153 0797. You are also always welcome to send us an email at info@aparts.dk, and we will get back to you as soon as possible.
Where is your warehouse?
Aparts has a warehouse in Næstved, Denmark. We have our very own large and modern warehouse, where we stock the most common vintage tractor models, which means we can always offer fast delivery.
Are you familiar with vintage tractors?
At Aparts, we are passionate about vintage tractors and their spare parts. We have a large selection of parts for different vintage tractors in our stock, and all parts are carefully selected with our experience of vintage tractors over the past 20 years. Therefore, we can also use our experience to help you choose the right parts.
What are the support opening hours?
As a rule, support is open every weekday between 10.00 - 15.00 and you can call +45 5153 0797. You are also always welcome to send us an email at info@aparts.dk, and we will get back to you as soon as possible.
Payment & Prices
Which payment methods do you accept?
When shopping at Aparts, you can pay with MobilePay, Visa, MasterCard, Maestro, Apple Pay, and Google Pay. If you need another option, you're welcome to contact us, so we can find a solution.
When do you withdraw the money?
The money is only withdrawn when your order is dispatched.
Can I pay with MobilePay?
Yes, you can easily pay with MobilePay when you purchase your spare parts here on our webshop.
Are the prices inclusive of VAT?
Yes, the prices are shown including VAT.
Can I get an invoice when I shop with you?
You will automatically receive an invoice when you shop on our webshop. The invoice/order confirmation displays the buyer and seller. Additionally, it also shows the order price, shipping, any fees, and VAT.
Stock & Assortment
Do you have the items in stock?
Yes - we have the items in stock, otherwise it will be indicated on the product page. You always have the option to see how many of each item we have in stock directly on the product page. Here you will, for example, be able to see 'Stock status: 3 in stock'.
If the item is not in stock, it will also be indicated here.
How large is your warehouse?
We have a large and modern warehouse in Næstved, Denmark, with plenty of space for our extensive product range.
Where is your warehouse located?
Our warehouse is located in Næstved, Denmark. This also means that we can ship the goods to all of Denmark very quickly, but also to the rest of Europe within a relatively short time.
What if I need a spare part that you don't have?
Then you are always welcome to contact us. We have a good collaboration with our suppliers and would like to try to get special or unique goods for you. Send us an email or give us a call, and we'll see what we can do.
Do you continuously expand your range?
Yes, we do. We continuously ensure we keep an updated and current stock of relevant spare parts for vintage tractors. In this way, we can almost always offer the parts you need, often delivered the day after ordering.
Can I pick up my order at your warehouse myself?
Yes, you can choose pickup when you complete your order. Please note that you can only pick up your order once we have sent you an email with the time, which will typically be the first weekday after your order.
If you find yourself in a situation where you need your tractor spare parts as soon as possible, we encourage you to call us to see if we can find a solution.
Do you have tires and tubes for vintage tractors in stock?
We do. You can check our range by going to the 'Tires' category. You can also search here in the shop using the search field at the very top.
Return & Cancellation
How long is the right of withdrawal?
The right of withdrawal is 14 days from receipt of the item.
How do I cancel my purchase?
You can send us an email at info@aparts.dk where you cancel your purchase. You can also use our cancellation form here.
Who pays for the return shipping?
The customer pays for the return of the item. You can also read our terms and conditions if you would like to know more about returns.
When will I get my money back?
Latest 14 days after Aparts has received the notice of cancellation and the returned item has been received by Aparts.
Do business owners also have the right of withdrawal?
No, the right of cancellation only applies to private consumers. You can also read our terms and conditions if you wish to know more about the right of cancellation for private/business.
What does it cost if I have ordered the wrong item?
A fee of 10% of the item's price after shipping costs is charged for incorrect orders.
May I test assemble the item before returning it?
No, the item must not have been mounted/test-fitted; if it happens, 50% of the purchase price including shipping will be deducted.
What are the requirements for the condition of the item upon return?
Original packaging must be unbroken, clean, and undamaged, with no black fingers or workshop traces.
Where should I send the item if I regret my purchase?
Returned items must be securely sent to Aparts.dk ApS, Værkstedsvej 1, 4700 Næstved.
Complaint & Warranty
How long is the warranty on your products?
When you shop at Aparts, you have a 1-year warranty and a 2-year right of complaint in accordance with the Sale of Goods Act.
What does the warranty cover?
Error in materials and/or workmanship.
What is not covered by the right of complaint?
The right of complaint does not cover incorrect or inadequate installation, lack of maintenance, or improper use.
Do businesses have the same right of complaint as private individuals?
No, businesses have a 1-year warranty (as opposed to 2 years for private individuals).
Does the warranty become void if the product is incorrectly assembled?
Yes, the warranty and responsibility lapse in the case of incorrect installation or maintenance.
Are you liable for damages to other components as a result of a defective part?
No, Aparts is not liable for consequential damages to other components.
Do you cover the costs of return in connection with a complaint?
Yes, but only by prior arrangement.
